Services Portal

Your portal for servicing your Automotive customers. Your internal process optimally organized. Transparent and insightful for your customers at the same time.

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More Grip. Less work.

Full control over your workflow. Actions that start automatically and continuous checks to make sure everything is running the way you want.

Customers

For service departments and companies within Automotive, for example:
Valuation companies
Import service providers
Repairers
Export service providers
Leasing companies

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Transparent process progress

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Centralized files

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Streamlined communication with Customer and Suppliers

Maximum Insight

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Improved insight into the result at car and company level

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More efficient use of time of the time spent within the company

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Insight into which car is where in the process

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Management information to further optimize processes

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Insight into the time commitment of the services performed per car

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Ready for further growth

Challenges

Progress check

The progress of the entire process was difficult to get transparent. A great deal of knowledge regarding the files lay with the individual employees.

Challenge done

Difficult to manage

Because this company worked with various internal and external parties, it was difficult to generate insight. As a result, management was insufficiently able to make adjustments.

Challenge done

Solution

How we handled problems and challenges.

  • All customer data and the data relating to the car are registered.
  • Access to the system for all customers and suppliers via the customer portal.
  • Customers and Suppliers can upload documents and download them afterwards.
  • Communication is streamlined through the customer portal and automatic emails.
  • Changes to the process are easy to implement yourself.
  • All activities are automatically logged.

BI Dashboard

Optimal insight into your entire process via BI Dashboards. At all levels.

Services portal

here customers can log in and view their own cars in the process:

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Structured communication

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View files

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Start operations and receive approvals

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Customer data & Vehicle data centrally

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View progress